Innovate, Create, Deliver ✨
About us
Humble beginnings
Starting in a small town in Western Australia, we have grown internationally. Now serving clients in the UK, Europe, Asia, America, Canada and more.
Currently based in London UK we operate in every time zone. Isn’t the internet great? 🤩
“Our mission is to make digital experiences human. Technology should work for everyone.
If you are deeply curious and empathetic with your users and their needs, you just can’t fail. Ultimately, they are the ones using your product.”
Michael Trevatt
Founder / Director
Testimonials
Happy Customers
If you want someone who is committed to the cause, then Michael ticks all the boxes. Recently we undertook an “extra-curricular” project to update the My Truphone FAQs/Customer support page. Extra-curricular because it was out of our remit, but we recognised the benefit not only for the app but as a standard bearer for our growing number of Connect API customers. Michael was instrumental in making this happen and delivering an impressive end result.
Michael is an incredible asset to any team! He is absurdly knowledgeable in all aspects of design and UX (and the rest!) and his background as a teacher means he is able to disperse information to the team and provide a level of understanding in a digestible and interesting way. Michael is a meticulous project manager and his organisational skills are second to none; his attention to detail and ability to problem-solve is inspiring. Not only does he basically do the job of multiple people, but Michael is also fun and a great person to be around!
Even as a Senior Copywriter who communicates for a living, I find it difficult to write a recommendation that really does Michael justice. Yes, he’s ferociously intelligent. Yes, he’s incredibly easy to work with and always ready to give his colleagues a helping hand. Yes, the depth of his knowledge and the breadth of his interests is frankly humbling, but even that doesn’t capture it all. Suffice it to say perhaps that if you hire Michael, you won’t just be gaining an asset, but rather a secret weapon.
I’ve worked with Michael as both a colleague and a freelance client, and he consistently impresses me. He’s very creative, professional, and always delivers beautiful and thoughtful designs. –
Of all the designers I’ve worked with, Michael was the first who, not only craft beautiful designs, but craft them with the intended target audience in mind – design without compromising user experience. Bold, visionary, adventurous with exploring new designs and unafraid to say ‘no’ when he sees a problem.
Michael is hands down, one of the most impressive design professionals I have ever worked with – directly or indirectly. His approach is grounded in logic, data and problem-solving. He works relentlessly to get under the skin of the customer to ensure that his solution is the best at hand. It has been a total joy working alongside Michael on the number of projects I have and seeing his methodical approach in action.
Michael is one of the best UI/UX professionals I’ve had the pleasure to work with. He brings not only an in-depth understanding of design and user experience to the table but is also able to adapt to the context and find pragmatic ways of implementing large complex visions. I’ve had the pleasure of seeing him coming up with a holistic UI/UX solution for the entire product portfolio which spans from B2C to B2B offers as well as software products like APIs. He was able to create a cohesive UI/UX vision not only in terms of design language but also translate that into the user experience for interactive products like portals or mobile applications. Michael always puts himself in the user’s shoes and challenged me to always come up with better solutions in a positive and open way. I would love the idea of working with Michael again any day and I think he is a great addition to any team.
I have worked with Michael for the last year and I can honestly say he is one the most structured and process-driven people I have ever worked with. His work ethic and drive to keep digging for more information to form a hypothesis is a huge credit to him and any organisation he works with. He has a deep understanding of best practices across, UX, UI and product design and his extensive research allows him to create audience-led recommendations that bring huge value to the market.
Michael is not a resource he is an asset, I enjoyed every minute I spent with him. The products we launched were so empty without Michael’s magical touch. One of his best abilities is he can understand any technically complex concept and present its value prop instantly. Amazing at designing, user experience and just throwing out some awesome ideas. Always very helpful and a true team player.
The reason that I always come back to Michael for design work is that he is the type of listener that forces me to describe exactly what I’m thinking and declare what it is that I am trying to achieve. I’ve noticed that he always pragmatically researches the field that I’m working in and comes back with consistently impressive designs.
Michael’s designs exude mastery through simplicity. He is pragmatic, intelligent, and is driven ultimately by purpose, value-add and end user experience. He is mastetful at bringing to life visions and communicating them through prototypes. The cherry on top is that he’s a great human being. He is always a pleasure doing meaningful work with!
It’s almost an insult to call Michael ‘Committed’. He cares so much about the brand and its value, it puts me to shame. Michael gets things done and does so with style.
GUIDING PRINCIPLES
How We Do 💃
#1
Fix Problems
The problem is complex but the solution shouldn’t be. We distill problems into a simple, intuitive solutions.
#2
Be Honest
There will be things you need to know, that might be hard to hear. We value sincerity, in both directions.
#3
Avoid Ego
We treat you professionally; with respect. To find the best solution – be ready to have your mind changed.
#4
Push Boundaries
If you look and act like everyone else, then your Brand has nothing to say. Plant a flag in the ground, be different.
#5
Put People First
We look at things from your customer’s point of view and encourage you to do the same. It’s tough, but key.
#6
Value You
We have love for all of our clients; many of them are now friends. Our relationship could last a lifetime. Let’s see!
Method
Design Process
Discover
Explore the problem by collecting and examining relevant information. Uncertainty is encouraged and all ideas are considered without trying to execute.
- Mind Maps
- Multi-perspective Problem Framing
- Brainstorming
- Desk Research
- Field Research (interviews etc)
Define
A convergent step to narrow ideas into a clear definition of the problem for prototyping and testing. Analyse the evidence and filter ideas into a clear brief.
- Root-cause analysis
- The 5 Whys
- User Story
- Affinity Diagrams
- Market Analysis
Develop
Explore solutions. Develop personas for each target audience before creating variations of early designs. Test and review with your target audiences.
- Rapid Prototyping
- Consumer Journey Mapping
- Use Flow Diagrams
- Content Mapping
- Surveys
Deliver
Execute the solution from design to launch while continuing to collect feedback. Test and refine the solution, honing in on details and potential missed opportunities.
- UI Design
- Solution Execution
- Testing & Optimisation
- User Tracking
- Analytics
Let's see if we click 👉
We have experience at every level and stage. Talk to us about strapping a rocket to your roadmap.